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Creative iMedia · R097 Task 3

R097 Task 3 Guide: Testing and Reviewing the Product

Section A: 8 multiple choice questions, 8 marks. Section B: 2 written questions, 8 marks. Total 16 marks.

Name

Class

Date

Mark  / 16

Section A

Circle the letter of the correct answer. One mark each.

  1. 1Which topic area does R097 Task 3 assess?1
    1. ATA3: reviewing interactive digital media
    2. BR093 content
    3. CTA1: planning it
    4. DTA2: creating it
  2. 2What makes a usability test useful?1
    1. AShowing a friend around the product
    2. BTesting it yourself
    3. CAsking 'do you like it?'
    4. DA real user from the audience given a task, watched without help
  3. 3Which is evidence for a review?1
    1. AIt looks great
    2. BIt is easy to use
    3. CFour of five testers found the events in two taps
    4. DI worked hard on it
  4. 4A test fails. What should the record show?1
    1. ANothing: delete the test
    2. BThe tester's name only
    3. COnly that it passed in the end
    4. DThe failure, the fix and the retest
  5. 5What should a review do with each requirement in the brief?1
    1. AQuote it, give evidence, and judge whether it was met
    2. BList them at the end
    3. CIgnore the ones not met
    4. DCopy it out
  6. 6Which is a further development rather than an improvement?1
    1. ARenaming a confusing button
    2. BIncreasing text contrast
    3. CA QR code so visitors can take event details home on a phone
    4. DFixing a broken link
  7. 7Why record what testers do as well as what they say?1
    1. AIt is quicker
    2. BPeople often say it is easy, then struggle with the task
    3. CIt is required by law
    4. DTesters never speak
  8. 8Why test the product with the keyboard only?1
    1. ATouchscreens are banned
    2. BTo check it is accessible to users who cannot use a mouse or touchscreen
    3. CTo save battery
    4. DKeyboards are faster

Section B

Answer in the space provided. The number of marks tells you how many separate points to make.

  1. 1ExplainExplain how usability testing provides evidence for the review of an interactive product.4
  2. 2DescribeDescribe what a review of an interactive product should contain.4

Mark scheme

Section A

1A2D3C4D5A6C7B8B

Section B

1 Explain how usability testing provides evidence for the review of an interactive product. 4

One mark for each of the following, to a maximum of 4.

  • Real users from the audience attempt set tasks
  • Their actions, times and difficulties are recorded
  • This gives measurable evidence for judging requirements
  • Problems found lead to specific improvements

Model answer. Usability testing puts the product in front of real users from the target audience and gives them tasks, such as finding this month's events, so their behaviour rather than their opinion is observed. Recording what each one does, how long it takes, where they hesitate and what they say produces measurable evidence, such as four of five users completing the task in under twelve seconds. That evidence is what the review uses to judge whether each requirement was met, and every difficulty observed points to a specific improvement, such as renaming a section to the word users were actually looking for.

2 Describe what a review of an interactive product should contain. 4

One mark for each of the following, to a maximum of 4.

  • Each requirement of the brief, judged with evidence
  • User and stakeholder feedback, quoted
  • Honest strengths and weaknesses
  • Specific improvements and further development

Model answer. A review should take each requirement of the brief in turn, say whether it was met, and give the evidence from testing that shows it. It should include feedback from users and the client, quoted, including the criticism. It should state the product's strengths and weaknesses honestly, with reasons. And it should propose specific improvements, saying what would change, how and with what effect, as well as suggesting further development beyond the original brief.